1) HOW CAN I PAY FOR MY ORDER?
- Bank transfer: INTESA SANPAOLO BRANCH 78058 VIALE LOMBARDIA 12/14 MILAN-ITALY IBAN CODE : IT38 L030 6909 6161 0000 0003 150 SWIFT : BCITITMM
- Paypal: it is not necessary to have a Paypal account in order to make payments. Paypal accepts Visa, Maestro, Mastercard and American Express, credit and debit cards.
2) HOW LONG WILL I RECEIVE MY ORDER?
Exquisite J ships to Italy and Europe by courier within 15 working days, from Monday to Friday.
For what concern the delivery it is necessary that you provide a valid address where the courier is able to find someone to pick up the parcel during office hours.
If the courier does not find anybody at delivery time, additional expenses may apply.
3) HOW MUCH DOES THE SHIPPING COST?
In Italy the shipment is free, while for Europe the shipping costs are 20 euros
4) WHERE ARE ORDERS SHIPPED FROM?
Each order is shipped from Milan, Italy
Returns are allowed within 14 days after delivery.
An email (firstname.lastname@example.org) is required with all informations concerning the order.
For what concern merchandise bought in Italy, shipping expenses will be deducted to the cost of the item refunded.
Expences regarding the returned goods are at customer’s charge.
For foreign returns, 20 euros will be deducted to the cost of the item refunded.
In both cases refund is intended only after checking the integrity of the item returned.