1) HOW CAN I PAY FOR MY ORDER?

  • Bank transfer: Bonamano & Ferrari s.n.c. IBAN IT 50 D 0311101622 000000011497 SWIFT BLOP IT 22
  • Paypal: it is not necessary to have a Paypal account in order to make payments. Paypal accepts Visa, Maestro, Mastercard and American Express, credit and debit cards.

2) HOW LONG WILL I RECEIVE MY ORDER?

Exquisite J ships to Italy and Europe by courier within 15 working days, from Monday to Friday.
For what concern the delivery it is necessary that you provide a valid address where the people in charge are able to find someone to retreat the parcel during office hours.

3) HOW MUCH DOES THE SHIPPING COST?

In Italy the shipment is free, while for Europe the shipping costs are 30 euros

4) WHERE ARE ORDERS SHIPPED FROM?

Each order is shipped from Milan, Italy

5) TIME LIMITS FOR RETURN

  • The goods will be shipped to the requested address.
  • Returns are accepted only when the goods are in their original state.
  • The customer has 14 days to return the products.
  • Returns are charged to the customer. Please send an e-mail to bfj@libero.it to inform us. The receipt must be added in the return package.
  • Returned goods will be processed within 7-10 days of receipt.
  • A confirmation email will be sent once your account has been credited.
  • Refunds may only be issued in the same form as for payment.

6) RETURN POLICY

  • The goods will be shipped to the requested address.
  • To make a return the goods must be shipped only if it is in the original condition in which it is received.
  • The customer has 14 days to return the products.
  • The return is charged to the customer. Write an e-mail to
  • bfj@libero.it for information.Please enter receipt of the order within the return.
  • Returned goods will be processed within 7-10 days of receipt.
  • A confirmation email will be sent once your return has been credited.
  • Refunds may be issued only in the same form as payment was made.